FRESH FISH Privacy Policy

This privacy policy will help you understand how we uses and protects the data you provide to us when you visit and use website and App.

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.






What User Data We Collect

When you visit the website or App, we may collect the following data:

 • Your contact information and email address.

 • Your locations on the map.

 • Your payment provided information.

 • Data profile regarding your online behavior on our website.

 • Participate as a Fresh Fish agent, you must permit the Fresh Fish Services to access location services through the permission system used by your mobile operating system (“Platform”) or browser. We may collect the precise location of your device when the Fresh Fish app is running in the foreground or background of your device. We may also derive your approximate location from your IP address. We use your location information to verify that you are present in your preferred region or city when you begin or engage in a delivery through the Fresh Fish Services (a “Delivery”), connect you with delivery opportunities in your zone, and track the progress and completion of your Deliveries. You can enable the location tracking feature through the settings on your device or Platform or when prompted by the Fresh Fish mobile app. If you choose to disable the location feature through the settings on your device or Platform, Fresh Fish will not receive precise location information from your device, which will prevent you from being able to Trip and receiving delivery opportunities in your area.


Why We Collect Your Data

We are collecting your data for several reasons:

 • To better understand your needs.

 • To improve our services and products.

 • To send you promotional emails containing the information we think you will find interesting.

 • To contact you to fill out surveys and participate in other types of market research.

 • To customize our website and App according to your online behavior and personal preferences.


Safeguarding and Securing the Data

FRESH FISH is committed to securing your data and keeping it confidential. Our technical team has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.


Our Cookie Policy

Once you agree to allow our website and App to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic and web pages you spend the most time on).

The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser.


Links to Other Websites

Our website contains links that lead to other platforms. If you click on these links: Twitter and Instagram is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website and App before you use our platforms.


Restricting the Collection of your Personal Data

FRESH FISH will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials